Tipping etiquette: Your questions answered
MINNEAPOLIS — We've all been there. You're grabbing a cup of coffee when the barista spins a tablet around to complete your order.
"I don't quite know what to do sometimes," Mary Holen said.
But it's not just coffee. When, who and how much to tip is becoming more of a question in consumers' minds. In fact, about 70% of Americans say tipping is expected in more places today than it was five years ago. Experts agree.
"There's what we call tip inflation, which means that we see people are kind of pushing for a higher level of tip to be given," said Julie Frantz, an etiquette instructor at St. Paul Hotel. "Basically, you're not obligated. If you received excellent service, that's great, and be as generous as you possibly can."
Frantz says the culture around tipping took a shift during the pandemic.
"We're experiencing tip fatigue. But here's the rules: we tip those individuals in the service industry that make our lives easier or have created a wonderful experience for us," she said.
It can be fluid, but Frantz says a good rule of thumb is to tip the people who help you daily: Servers, hairdressers, food or grocery delivery drivers, nail technicians and housekeepers.
"Yes it is part of our culture, and yes it is part of many service peoples' wages," she said. "So that's why, if it's possible, be as generous as you can."
MORE CONSUMER NEWS: Tips for protecting your packages from porch pirates this holiday season
Do not tip professionals or folks in the trade industry, such as lawyers, teachers, or plumbers. That includes anyone working counter service — meaning tipping on takeout isn't necessary.
"It is not mandatory. We do feel obligated, but it is out of the goodness of your heart that you appreciate people and you would leave a tip," she said.
Of course, it doesn't stop the pressure when the tablet flips your way.
"Everything has, 'do you want to add a tip, dah dah dah,'" Holen said. "And you kind of feel guilty if you don't, like when you turn it back to the people and they say, 'oh, she's not tipping me.' And they don't think that, but that's what's runs through your head."
Frantz says 15-20% is the ideal tipping range, but that can vary depending on the service.
More from CBS News
Scathing report criticizes accountability of California's homeless fundingRelated articles
Giuliani served indictment papers while leaving 80th birthday
Arizona’s attorney general says former New York Mayor Rudy Giuliani has been served an indictment in2024-05-20Closing prices for crude oil, gold and other commodities
Benchmark U.S. crude oil for June delivery fell 84 cents to $78.11 per barrel Friday. Brent crude fo2024-05-20Afghanistan's only female diplomat resigns in India after gold smuggling allegations
ISLAMABAD (AP) — Afghanistan’s diplomat in India, who was appointed before the Taliban seized power2024-05-20Kentucky Derby to remain on NBC through 2032 in extension with Churchill Downs
STAMFORD, Conn. (AP) — The Kentucky Derby will remain on NBC through 2032 after the network and Chur2024-05-20Mariners get fine start from Luis Castillo, use late charge to rally past Orioles 4
BALTIMORE (AP) — Cal Raleigh and Dylan Moore hit RBI doubles in the eighth inning, capping a comebac2024-05-20Bradley Cooper the doting dad holds hands with daughter Lea De Seine, seven
Bradley Cooper the doting father held hands with his seven-year-old daughter Lea De Seine while out2024-05-20
atest comment